中華心理學刊 民 113,66 卷,1 期,153-194
Chinese Journal of Psychology 2024, Vol.66, No.1, 153-194
DOI:10.6129/CJP.202403_66(1).0006
簡忠仁（元智大學管理學院）
摘要
人際關係是組織行為研究中相當重要的概念，至今累積了豐碩的研究成果。然而，關係理論有許多不同的切 入角度，這些分歧的觀點使得關係理論各說各話、難以整合，而阻礙了研究的發展進程。本文最主要的目的便是對 華人職場中的關係文獻進行通盤地回顧，以了解當前研究的成果與困境。首先，本文回顧了工商心理學與管理學領 域的 TSSCI 期刊中，關係研究的發表狀況。接著，本文整理了幾個重要的西方關係理論，並說明這些理論在華人 職場中的研究成果。第三，本文回顧了華人文化特有的關係理論及相關研究。第四，本文嘗試依循內容的觀點與歷 程的觀點，提出兩個整理架構來歸納當前理論。最後，依據整理架構討論了關係研究的未來研究方向。透過本文的 回顧與整理，希望能對華人職場中的關係研究進行完整的梳理，以作為後續研究的借鑑。
關鍵詞：人際互動、人際關係、華人組織、華人關係、關係品質
Interpersonal Relationships in the Chinese Workplace: A Comprehensive Review and Future Directions
Chung-Jen Chien(College of Management, Yuan Ze University)
Abstract
Interpersonal relationships are a crucial concept in the field of organizational behavior, and they have accumulated a rich body of research to date. However, relationship theory encompasses various perspectives, and these divergent viewpoints have led to fragmented discussions, making it challenging to integrate and impeding the progress of research. The primary objective of this paper is to provide a comprehensive review of the literature on relationships in the context of the Chinese workplace, aiming to understand the current state of research achievements and challenges. Firstly, this paper reviews the publication trends of relationship studies in TSSCI journals within the fields of industrial psychology and management. Next, it synthesizes several significant Western relationship theories and elucidates their research outcomes in the context of the Chinese workplace. Thirdly, this paper examines relationship theories unique to Chinese culture and related research. Fourthly, it attempts to propose two organizing frameworks based on content and process perspectives to summarize current theories. Finally, based on these organizing frameworks, the paper discusses future research directions in the field of relationship studies. Through this comprehensive review and synthesis, this paper aspires to provide a coherent overview of relationship research in the Chinese workplace, serving as a valuable reference for future studies.
Keywords: Chinese organizations, Chinese relationships, guanxi, interpersonal relationships, relationship quality
